Privacy Statement

Our Commitment to Privacy

At Proper Privacy, we practice what we preach. Protecting the privacy of our clients and website visitors is at the heart of what we do. We don't collect large amounts of personal data, but any information we gather is treated with care, respect, and transparency. We want you to control your information.

What We Collect and Why

We only collect personal information when it's necessary to deliver our services effectively:

  • Website Enquiries: If you contact us through this website, we'll collect your name, email address, and any other relevant details you provide.

  • Newsletter Subscriptions: When you subscribe to our newsletter, we'll collect your email address. We may track which emails are opened and which links are clicked to improve our communications.

  • Website Browsing: Simply browsing our website doesn't result in the collection of identifiable information. We use Google Analytics to gather insights about website visits, which involves first-party cookies but doesn't reveal your identity.

  • Service Engagement: If you engage our services, the information we collect typically relates to your organisation rather than you personally. For privacy breach investigations, we may need to collect personal information about employees or clients of your organisation, but only with proper consent.

How We Protect Your Information

The personal data we collect is securely stored using trusted cloud-based systems. We implement strong security measures, including:

  • Password-protected devices

  • Restricted access to files

  • Limited access for consultants (only to specific information required for their tasks)

  • Regular security reviews

How We Use Your Information

We use your personal information only to:

  • Provide the services you've requested

  • Communicate with you about these services

  • Share relevant privacy information via our newsletter (if you've subscribed)

  • Improve our services based on feedback and interactions

We will never sell your information or share it with third parties unless required by law or with your explicit consent.

Your Rights and Choices

You have the right to:

  • Request a copy of any personal information we hold about you

  • Ask us to correct information you believe is incorrect

  • Unsubscribe from our newsletter at any time

  • Request deletion of your personal information (subject to legal requirements)

Contact Us About Privacy

If you have questions about our privacy practices or wish to exercise your privacy rights, please contact us using our contact form.